Shipping Policy
Please think carefully before placing your order. If you need to cancel your order, please do so at least 24 hours prior to shipping. Once the order has been shipped, refund requests cannot be accommodated. For more details on our cancellation policy, please refer to the Return & Refund Policy.
Shipping Time
Once we receive your order, we will begin processing it within 1 to 3 business days and arrange for shipment on the next business day.
Shipping Costs
Shipping fees apply to all countries worldwide. You can view the specific cost details on the shopping cart page before checkout.
Shipping Coverage
Generally, we provide global shipping for all orders, delivering carefully packaged items to almost every country. However, please note that shipping times may vary depending on your location.
Delivery Time
We always choose the fastest available shipping method based on your location to ensure timely delivery. In most cases, your package may arrive earlier than expected.
Please note that during peak seasonsโsuch as Motherโs Day, Christmas, and other major holidaysโshipping times may be extended by 3 to 4 business days due to high demand.
Tracking Numbers
Once your order is ready for shipment, we will immediately provide you with a tracking number. However, unforeseen delays, such as postal delays or customs inspections, may occasionally occur. During this time, we appreciate your patience and understanding.
Taxes and Duties
All product prices on our website are displayed in USD and include all applicable taxes. However, depending on your location and local regulations, you may need to pay duties or additional taxes upon receiving your order. This is because local customs may charge import taxes, duties, or related fees when your order arrives at its destination. We recommend seeking more guidance based on your location and relevant import laws.
Parcel Signing Issues
If your order is marked as delivered but you havenโt received it, please check around your front door, yard, or other areas. You may also ask your family or neighbors if they have received it on your behalf. If you still cannot locate the package, please contact us immediately, and we will do our best to help resolve the issue.
Notice
Additionally, due to customs restrictions, items like glue, batteries, wax, or paint may not be included in the package.
Contact Us
For any questions or assistance, please contact us:
Email: rofuntime@gmail.com
Our goal is to respond within 1-2 business days.
Thank you for choosing Rofuntime Store. We value your business and hope you have a pleasant shopping experience with us.